TOP NEWS
- New tag management for the Tasks module
- Simplified access and account creation for your customers via Microsoft Entra ID
- New role in Approvals: Supervisors of the request resolver
- Custom numbering series for requests
Requests
- Email visuals for requests based on the sender address
- Faster request display when switching to a different saved filter
- Adjustment of request list behavior after disabling a saved filter
- Option to open computer details from CM IT monitoring directly from an Easyclick request
- Opening a recurring request in a new window
Extension of request linking between two CDESK environments (CDESK Connector)
- New permissions for access to the “Connected ext. Requests” tab
Fulfillments
- Filtering and exporting internal fulfillments without a link to billing fulfillments
- Option to bulk delete drafts in the fulfillments list
- Selection of currently accepted inventory items from the offer for fulfillment
- Summary row for transportation from internal fulfillments
Work Orders
- Added search for work orders by parent request
Contracts and Billing
- Hourly rate displayed in the companies list
- Templates for accounting items in the customer detail
- Extension of settings for additional mandatory fields
Configuration Database (CMDB)
- Link to the person responsible for operations in the customer role, including notifications from requests with such operations
Kanban
- Faster display of Kanban boards
- Edit multiple fields in the right panel
- Card layout: Request type determined by global settings
Directory
- Permissions to edit and hide tabs in companies
Asset Management
- Type designation added to advanced search
Projects
- New role: Observer
Central Search
- Extension of the search index with the request catalog
- Found object from central search results can be opened in a modal window
- Discussions from requests added to search options
Loans
- Button display conditioned by the due date
Approvals
- Addition of the approver role Supervisors of the person responsible for asset management
General Functions
- The language selected during login does not apply if it is not enabled in the environment