marianna, Author at CDESK
 

News

Your satisfaction is also ours, so CDESK is constantly
improved based on your requirements.
In the news you will find out what changes and improvements the new versions bring.
July28
Types of deals, templates for posts in requests, improved import in CMDB and other new features
Version 3.1.2 introduces a new feature of templates in request posts, includes improvements to importing items in the configuration database, introduces deal types, and many other useful features or enhancements.
June17
New type of communication on requests, status widget of requests, better interfacing with JIRA and other improvements
The version 3.1.1 comes with improvements for almost every module. A new tab was added in Requests to allow the same communication as in the mail client, invoicing was improved in Deals, Fulfillments can record membership validity.
February14
What’s new in CDESK 3.1.0
Version 3.1.0 comes with major changes for CDESK that make it an even more user-friendly and versatile tool with deployment possibilities in a wide range of scenarios.
December21
What’s new in CDESK 3.0.194
Version 3.0.194 comes with a new connector for determining GPS coordinates, improvements in advanced filter control, discussions on requests and many other useful features.
November4
What’s new in CDESK 3.0.193
Version 3.0.193 brings an improved dashboard, new options and features for working with requests, linking to Waze navigation, CDESK in Polish and much more.
November3
What’s new in CDESK 3.0.192
With the version 3.0.192, many useful features have been added that bring new possibilities for using CDESK, such as the report for capacity planning from open requests with offer, the option to print a CI object form, new notifications for the Paid Time Off Requests module, and many more.
November3
What’s new in CDESK 3.0.191
Update 3.0.191 includes more comprehensive functionality for Approval of Fulfillments. It also introduces internal attachments on requests and many other useful features.
November3
What’s new in CDESK 3.0.190
Version 3.0.190 brings a new form for offers, new roles for receiving notifications, drafts for fulfillments and many other features that simplify your work with CDESK.
November3
What’s new in CDESK 3.0.189
The version 3.0.189 comes with the information on the number of requests waiting for a response and missed requests displayed in the main menu.
April12
What’s new in CDESK 3.0.187
Version 3.0.187 brings login to CDESK via Azure Active Directory, direct access to computer via an Easyclick request and other useful functions. We are officially releasing the first version of the Outlook Plugin.
February25
What’s new in CDESK 3.0.186
With the version 3.0.186, a new module Paid Time Off Requests has been added to CDESK. This update also brings a new way of sorting mail communication, group management of assignee selection and many other useful features.
January11
What’s new in CDESK 3.0.185
Version 3.0.185 comes with new login security, an improved list of service outages and other new features.

Version 3.0.187 brings login to CDESK via Azure Active Directory, direct access to computer via an Easyclick request and other useful functions. We are officially releasing the first version of the Outlook Plugin.

With the version 3.0.186, a new module Paid Time Off Requests has been added to CDESK. This update also brings a new way of sorting mail communication, group management of assignee selection and many other useful features.

Version 3.0.182 introduces avatars and many other new features. TOP new features – July 21, 2020 Avatars Thanks to the new function of avatar selection, your CDESK can be more personalized. You can choose from template avatars in your account settings or use your own photo. Avatars increase the clarity of discussions in requests. They are...

Version 3.0.181 improves working with invoices, brings history of changes to offers and more. TOP new features – June 22, 2020 Report of the invoice attachment When issuing an invoice, it is now possible to generate an XLS report of the invoice attachment. Editing an issued invoice The new version of CDESK also brought other possibilities of...

Verzia 3.0.179 introduces fast completion of requests. TOP novinky – 11. máj 2020 Fast completion of requests The version 3.0.179 introduces a feature of fast completion that simplifies handling requests. When it is turned on in the Global Settings, a button to complete the request will appear in the request.   The quick completion allows for...

Version 3.0.177 introduces new interactive service forms, better invoicing, testing of requests by customers and much more. TOP updates – March 31, 2020 Interactive forms – service protocols With this version, CDESK obtains interactive forms according to your requirements and habits from service interventions. Interactive forms replace the paper form of records from services where the...

Version 3.0.175 introduces a new generation of Offers module and useful updates in Requests and Fulfillments. TOP Updates Request Weight The Version 3.0.175 introduces a new function for requests – Request Weight. It is a numeric value that you enter when creating a request. Subsequently, requests in the list are ranked from highest to lowest weight....

Version 3.0.172 improves Address Book, Requests, Work Orders, CMDB, Reports and more. TOP Updates Request interconnecting The Requests module is updated on numerous places in the 3.0.172 Version. One of them is interconnecting of requests. A new bookmark Related Requests was added into the request form. You can attach an already existing request to a request...