Version 3.0.187 brings login to CDESK via Azure Active Directory, direct access to computer via an Easyclick request and other useful functions. We are officially releasing the first version of the Outlook Plugin.
With the version 3.0.186, a new module Paid Time Off Requests has been added to CDESK. This update also brings a new way of sorting mail communication, group management of assignee selection and many other useful features.
Version 3.0.185 comes with new login security, an improved list of service outages and other new features.
In the version 3.0.184, a new tab Note for Assignees (internal discussion) has been added to work orders.
Version 3.0.182 introduces avatars and many other new features. TOP new features – July 21, 2020 Avatars Thanks to the new function of avatar selection, your CDESK can be more personalized. You can choose from template avatars in your account settings or use your own photo. Avatars increase the clarity of discussions in requests. They are...
Version 3.0.181 improves working with invoices, brings history of changes to offers and more. TOP new features – June 22, 2020 Report of the invoice attachment When issuing an invoice, it is now possible to generate an XLS report of the invoice attachment. Editing an issued invoice The new version of CDESK also brought other possibilities of...
Verzia 3.0.179 introduces fast completion of requests. TOP novinky – 11. máj 2020 Fast completion of requests The version 3.0.179 introduces a feature of fast completion that simplifies handling requests. When it is turned on in the Global Settings, a button to complete the request will appear in the request. The quick completion allows for...
Version 3.0.177 introduces new interactive service forms, better invoicing, testing of requests by customers and much more. TOP updates – March 31, 2020 Interactive forms – service protocols With this version, CDESK obtains interactive forms according to your requirements and habits from service interventions. Interactive forms replace the paper form of records from services where the...
Version 3.0.175 introduces a new generation of Offers module and useful updates in Requests and Fulfillments. TOP Updates Request Weight The Version 3.0.175 introduces a new function for requests – Request Weight. It is a numeric value that you enter when creating a request. Subsequently, requests in the list are ranked from highest to lowest weight....
Version 3.0.172 improves Address Book, Requests, Work Orders, CMDB, Reports and more. TOP Updates Request interconnecting The Requests module is updated on numerous places in the 3.0.172 Version. One of them is interconnecting of requests. A new bookmark Related Requests was added into the request form. You can attach an already existing request to a request...