CDESK

CDESK

Provide services professionally

Service Management software for internal processes and work with customers.

I want CDESK for 30 days free

WHO IS CDESK FOR?Specific solutions for specific situations

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Small businesses

From capturing the request to invoicing the service. In one place, at a fair price.

Large enterprises

Adaptability to your processes, ensuring high data protection, support for on-premise operations and adherence to internal standards, audits and compliance requirements.

Medium-sized enterprises

ITSM tool for centralized communication, process management, SLAs and orders, connection with ERP and reporting for effective decision-making.

Public sector

Solution in accordance with ZoKB, with asset management, departmental connectivity and approval processes for changes. Transparency, control and compliance with requirements

Why Choose CDESK?

Result of the Customer Survey Is Clear

99% Satisfied Customers

Addictive Software for Daily Use

Support You Can Rely On

Exceptional Software for IT Sector and Service, but Applicable to Everyone

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CDESK ADVANTAGESOrder, transparency, overview, arguments

CDESK and its functionalities are built on these pillars:

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COMMUNICATIONBring transparency to communication

Store information for staff and customers in a single, secure yet easily accessible location.

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PROCESSESStandardise internal processes

CDESK guides you easily through numerous operations to accomplish even challenging tasks, thanks to its predefined structure.

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TEAMGain insight into teamwork and task performance

Avoid inaccurate statements, rely on data and clear arguments.

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PROJECTSManage, plan, evaluate your projects

From planning and task allocation to cost tracking and supplier collaboration. Visualize project progress, monitor budgets in real time, and keep control of the entire economic and implementation cycle of a project contract.

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ASSETSRegister assets in the CMDB configuration database

Track links between devices, services and orders, plan maintenance, assign responsibilities and always have an up-to-date overview of the entire asset lifecycle.

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COMPLIANCE AND AUDITSEnsure compliance with standards and regulations

CDESK supports management according to ISO 9001, ISO 27001 and ISO 20000 standards, is based on ITIL principles and helps comply with European directives and regulations.

CDESK in a nutshell

Learn about the CDESK system, its modules, features and benefits.

Try CDESK

Get 30 days trial access to all CDESK features.

Our modules

Find out what CDESK has to offer in a simple overview.

NEWS

December21

Improved order management, new CMDB structure, visual reports and email approval via keywords

CDESK 3.2.9 offers improvements to order records - from issuing to stocking. The package of new features includes cybersecurity management in asset management, a tree structure in the CMDB, preparation of custom graphic outputs, and much more.

October24

CDESK Pro: Application for service trips

Your technician arrives for a field trip – the internet is weak, the client is in a hurry. The technician needs to quickly resolve the problem, log the work, and generate a service report. Most applications become more of a hindrance at such a moment. CDESK Pro is designed for such cases. You get access to the application with every CDESK license.