Provide services professionally

Service Management software for internal processes and work with customers.

I want CDESK for 30 days free
WHO IS CDESK FOR?Specific solutions for specific situations
From capturing the request to invoicing the service. In one place, at a fair price.

Adaptability to your processes, ensuring high data protection, support for on-premise operations and adherence to internal standards, audits and compliance requirements.
ITSM tool for centralized communication, process management, SLAs and orders, connection with ERP and reporting for effective decision-making.
Solution in accordance with ZoKB, with asset management, departmental connectivity and approval processes for changes. Transparency, control and compliance with requirements
Akademie-vied-cr
Alphaset
Andrea-shop
Autopolis
BBRSC
Board
Bowa
Bsc-line
BVS
Com-group
CzechTourism
Datalan
Dokument-logistik
DS-property
Dubnica-nad-vahom
EMM
Energotel
Envien-group
Ethanol-energy
Eurowater
Group 1984
IDSBBSK
Izomat
Masokombinat-puchov
Mazars
Mesto-Pezinok
Mirri
Najvyssi-sud-SR
Narodna-rada-sr
Nivam
Norderp
OKsystem
Olo
Panta-rhei
PcProfi
Satur
Seal-IT-services
Secar
Senat-CR
Seyfor
Sieberttalas
Skoda-digital
Towercom
Union
VAS
Vesely
Wolf
X-net
ZSS
Zutom

Why Choose CDESK?

Result of the Customer Survey Is Clear
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99% Satisfied Customers

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Addictive Software for Daily Use

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Support You Can Rely On

cdesk

Exceptional Software for IT Sector and Service, but Applicable to Everyone

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CDESK ADVANTAGESOrder, transparency, overview, arguments
CDESK and its functionalities are built on these pillars:
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COMMUNICATIONBring transparency to communication

Store information for staff and customers in a single, secure yet easily accessible location.

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PROCESSESStandardise internal processes

CDESK guides you easily through numerous operations to accomplish even challenging tasks, thanks to its predefined structure.

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TEAMGain insight into teamwork and task performance

Avoid inaccurate statements, rely on data and clear arguments.

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PROJECTSManage, plan, evaluate your projects

From planning and task allocation to cost tracking and supplier collaboration. Visualize project progress, monitor budgets in real time, and keep control of the entire economic and implementation cycle of a project contract.

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ASSETSRegister assets in the CMDB configuration database

Track links between devices, services and orders, plan maintenance, assign responsibilities and always have an up-to-date overview of the entire asset lifecycle.

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COMPLIANCE AND AUDITSEnsure compliance with standards and regulations

CDESK supports management according to ISO 9001, ISO 27001 and ISO 20000 standards, is based on ITIL principles and helps comply with European directives and regulations.

CDESK in a nutshell

  • Learn about the CDESK system, its modules, features and benefits.

Try CDESK

  • Get 30 days trial access to all CDESK features.

Our modules

  • Find out what CDESK has to offer in a simple overview.

NEWS

What will 2026 bring: VoIP calls in CDESK or Google Maps integration
March10
What will 2026 bring: VoIP calls in CDESK or Google Maps integration
We are constantly moving forward to bring our clients new opportunities to improve the services we provide. This year, you can look forward to VoIP calls in CDESK and Google Maps integration.
Are you still accepting requests via email? Use CDESK
March10
Are you still accepting requests via email? Use CDESK
It is mainly small and medium-sized companies that repeatedly contact us with the same problem:“We receive requests by email and would like to automate this process. Manually sorting mail is time-consuming and some emails can get lost.”It is a known fact that CDESK helps with ticketing and digitization. Now let us introduce Message Processing: Automatic...
New features and permissions in the area of ​​change management, merging requirements into a primary requirement
February23
New features and permissions in the area of ​​change management, merging requirements into a primary requirement
CDESK 3.2.10 brings a significant shift in requirements and process management. The key innovation is the transition to systematic change and incident management - new requirement statuses, designation of change managers and better control of the process flow. The version also includes requirements merging including discussion, expanded project management options, modifications in CMDB and Asset Records, improved approvals, notifications and mobile interface optimizations.
Basic list of new features for version 3.2.10
January23
Basic list of new features for version 3.2.10
Check out the overview of new and improved features in CDESK version 3.2.10. You will be able to read the full news article soon.
Improved order management, new CMDB structure, visual reports and email approval via keywords
December21
Improved order management, new CMDB structure, visual reports and email approval via keywords
CDESK 3.2.9 offers improvements to order records - from issuing to stocking. The package of new features includes cybersecurity management in asset management, a tree structure in the CMDB, preparation of custom graphic outputs, and much more.
CDESK Pro: Application for service trips
October24
CDESK Pro: Application for service trips
Your technician arrives for a field trip – the internet is weak, the client is in a hurry. The technician needs to quickly resolve the problem, log the work, and generate a service report. Most applications become more of a hindrance at such a moment. CDESK Pro is designed for such cases. You get access to the application with every CDESK license.

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TRY CDESK FOR FREE FOR 30 DAYS

Fill in the registration form and we will arrange a CDESK test account for you.

Customer Support

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