One Solution for All Situations
CDESK is an excellent helpdesk tool for any company or institution. It is an important tool for digitizing processes thanks to its built-in modules and the possibility of interfacing with other software. CDESK meets the requirements of a demanding Service Desk (ITSM tool) for IT environment. It has integrated functions for service and maintenance – from receiving a request to issuing an invoice, with customized service reports that can be conveniently completed on mobile devices. Discover the comprehensiveness and ease of use of CDESK helpdesk software.
One solution.
All processes
in One Place.
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CDESK IS FORCDESK is
customizable
to your
business
FOR IT COMPANIES
A balanced solution for both small and large IT companies. Service management according to ITIL recommendations.
FOR SERVICE AND MAINTENANCE
Processes exactly as needed. Service reports, revision reports, data exchange with third-party applications.
FOR DIGITIZATION OF PROCESSES
A universal tool for managing and digitizing business processes, without unnecessary paper records.
FOR ANY COMPANY
Excellent customer relationship software, powerful at home and in the company. Easy task assignment, completion check and communication in one place.
Why Choose CDESK?
Result of the Customer Survey Is Clear
99% Satisfied Customers
Addictive Software for Daily Use
Support You Can Rely On
Exceptional Software for IT Sector and Service, but Applicable to Everyone
CDESK ADVANTAGESEfficiency
Make More Profit
Measure, Evaluate, Motivate, Manage. Identify and Eliminate Bottlenecks.
COMMUNICATIONBring transparency to communication
Store information for staff and customers in a single, secure yet easily accessible location.
PROCESSESStandardise internal processes
CDESK guides you easily through numerous operations to accomplish even challenging tasks, thanks to its predefined structure.
TEAMGain insight into teamwork and task performance
Avoid inaccurate statements, rely on data and clear arguments.
SILVER
0123456789001234567890 €
- Save in the right place.
- The license is identical to GOLD in its range of functions, but SILVER is limited in access to the web portal (1/4 accounts can access the web portal at a time).
- It is designed for workers who primarily need the functionality of a mobile application or the desktop client.
GOLD
f r o m 0123456789001234567890 €
- Licence without compromise.
- User with this license has access across all platforms without any restrictions.
BRONZE
F r e e
- Offer free access to CDESK to your customers in unlimited numbers.
- All relevant data will be available to them.
- They can make requests, evaluate, approve (for a small additional fee).
- They cannot change the request status, however.
FOR A MORE DETAILED OVERVIEW, CHECK OUR PRICE LIST.
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NEWS
New ways to use AI in Requests, WhatsApp integration to improve communication, significantly improved version of the Calendar module
Specialized reports created by artificial intelligence, quick creation of requests from a conversation with a customer using WhatsApp, a more flexible and practical Calendar.
Simplified access to CDESK, new role in approval, improved tag management for multiple modules, custom request number series
Easier access to CDESK via Microsoft Entra ID, new role “Requester Supervisor” in the approval process, ability to create separate number series with your own prefix, new tag management interface for Requests, Tasks, Orders and Projects.
New central search, first version of the Kanban tile module, borrowing records, process automation via scripts
Simplified CDESK search via top bar by keyword, first version of "Kanban" tile view, Borrowings to track borrowed corporate assets, new email setup via web, documentation to automate missing processes via scripts.
Handy Asset Management module, launch of the new generation CDESK mobile app, account creation via Google authentication
In version 3.2.4 we bring a completely new Asset Management with inventories via mobile phone. We also released the first version of the next generation CDESK Pro mobile app, brought self-service account creation for your customers and enabled Google account login.
Customer Support:
+421 907 259 706