CDESK is an excellent tool that can serve as a helpdesk for any company or institution. Built-in modules and possible connection with other software make CDESK a powerful tool for process digitization. For IT environments, CDESK meets requirements of a demanding Service Desk (ITSM tool). It also has integrated functions for servicing and maintenance – it can do everything from receiving a request to issuing an invoice, with customized service reports that can be conveniently filled out even on mobile devices.
Tuned solution for small as well as bigger IT companies. Management of services according to ITIL recommendations.
Processes exactly as needed. Service logs, review reports, data exchange with applications of the third parties.
Easy assignment of tasks, control of fulfillment, communication in one place. Excellent in relation to the customer, efficient at home as well and in the company.
Keep information for employees and customers in a single, secure, yet easily accessible place.
Thanks to its predefined structure, CDESK will easily guide you through a tangle of operations to complete even demanding tasks.
Measure, evaluate, motivate, manage. Identify and eliminate problem areas.
Don't leave room for obscure statements, have data and strong arguments at hand.
of satisfied customers
The support you
can rely on
for daily use
Exceptional for the IT
sector and servicing,
applicable to everyone
per license / month
Save money in the right place. The scope of functions of this license is identical to GOLD, but it is limited in access to the web portal (1/4 of all accounts can access the web portal at one time). It is intended for employees for whom the functionality of a mobile application or desktop client is sufficient.
18€ and less
per license / month
License without compromise. The user with this license has access to all platforms without any limitations.
for your customers
Offer free access to CDESK to your customers in unlimited numbers. All relevant data will be available to them. They can create requests, evaluate, validate (for a small fee). What they cannot, for example, is to change the request status.
Fill in the registration form and we will set up your CDESK trial account for you.