Try CDESK

Software for Managed Service Providers

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cdesk

CDESK is an excellent tool that can serve as a helpdesk for any company or institution. Built-in modules and possible connection with other software make CDESK a powerful tool for process digitization. For IT environments, CDESK meets requirements of a demanding Service Desk (ITSM tool). It also has integrated functions for servicing and maintenance – it can do everything from receiving a request to issuing an invoice, with customized service reports that can be conveniently filled out even on mobile devices.

FOR IT COMPANIES

FOR IT COMPANIES

Tuned solution for small as well as bigger IT companies. Management of services according to ITIL recommendations.

FOR SERVICING AND MAINTENANCE

FOR SERVICING AND MAINTENANCE

Processes exactly as needed. Service logs, review reports, data exchange with applications of the third parties.

FOR ANY COMPANY

FOR ANY COMPANY

Easy assignment of tasks, control of fulfillment, communication in one place. Excellent in relation to the customer, efficient at home as well and in the company.

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CDESK BROCHURE

BENEFITS

MAKE COMMUNICATION TRANSPARENT

Keep information for employees and customers in a single, secure, yet easily accessible place.

komunikácia
procesy

STANDARDIZE PROCESSES

Thanks to its predefined structure, CDESK will easily guide you through a tangle of operations to complete even demanding tasks.

BE EFFICIENT TO ACHIEVE A HIGHER PROFIT

Measure, evaluate, motivate, manage. Identify and eliminate problem areas.

efektivita
kontrola

GET AN OVERVIEW OF WORKING IN TEAM AND TASK FULFILLMENT

Don't leave room for obscure statements, have data and strong arguments at hand.

WHY CDESK?

The results of surveys speak for themselves
of satisfied customers

of satisfied customers

The support you can rely on

The support you
can rely on

Addictive software for daily use

Addictive software
for daily use

Exceptional for the IT sector and servicing, applicable to everyone

Exceptional for the IT
sector and servicing,
applicable to everyone

SILVER

7€

per license / month

Save money in the right place. The scope of functions of this license is identical to GOLD, but it is limited in access to the web portal (1/4 of all accounts can access the web portal at one time). It is intended for employees for whom the functionality of a mobile application or desktop client is sufficient.

GOLD

18€ and less

per license / month

License without compromise. The user with this license has access to all platforms without any limitations.

BRONZE

Free

for your customers

Offer free access to CDESK to your customers in unlimited numbers. All relevant data will be available to them. They can create requests, evaluate, validate (for a small fee). What they cannot, for example, is to change the request status.

SEE OUR PRICE LIST FOR A MORE DETAILED OVERVIEW

Pricelist valid from 01/01/2021

NEWS

11. January 2021
Version 3.0.185 comes with new login security, an improved list of service outages and other new features.
17. November 2020
In the version 3.0.184, a new tab Note for Assignees (internal discussion) has been added to work orders.
21. July 2020
Version 3.0.182 introduces avatars and many other new features.
All news
16. March 2019
Again, CDESK was the general partner of the Slovak Squash Championship.
25. May 2018
CDESK allows you to work with personal data in compliance with the EU regulation known as GDPR (General Data Protection Regulation), effective from May 25, 2018. The new generation CDESK 3.xx includes features that effectively help in solving GDPR issues.

TRY OUR CDESK DEMO VERSION

demo

Fill in the registration form and we will set up your CDESK trial account for you.

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Customer support:
+421-2-5465-0242