One Solution for All Situations
CDESK is an excellent helpdesk tool for any company or institution. It is an important tool for digitizing processes thanks to its built-in modules and the possibility of interfacing with other software. CDESK meets the requirements of a demanding Service Desk (ITSM tool) for IT environment. It has integrated functions for service and maintenance – from receiving a request to issuing an invoice, with customized service reports that can be conveniently completed on mobile devices. Discover the comprehensiveness and ease of use of CDESK helpdesk software.
One solution.
All processes
in One Place.
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CDESK IS FORCDESK is
customizable
to your
business
FOR IT COMPANIES
A balanced solution for both small and large IT companies. Service management according to ITIL recommendations.
FOR SERVICE AND MAINTENANCE
Processes exactly as needed. Service reports, revision reports, data exchange with third-party applications.
FOR DIGITIZATION OF PROCESSES
A universal tool for managing and digitizing business processes, without unnecessary paper records.
FOR ANY COMPANY
Excellent customer relationship software, powerful at home and in the company. Easy task assignment, completion check and communication in one place.
Why Choose CDESK?
Result of the Customer Survey Is Clear
99% Satisfied Customers
Addictive Software for Daily Use
Support You Can Rely On
Exceptional Software for IT Sector and Service, but Applicable to Everyone
CDESK ADVANTAGESEfficiency
Make More Profit
Measure, Evaluate, Motivate, Manage. Identify and Eliminate Bottlenecks.
COMMUNICATIONBring transparency to communication
Store information for staff and customers in a single, secure yet easily accessible location.
PROCESSESStandardise internal processes
CDESK guides you easily through numerous operations to accomplish even challenging tasks, thanks to its predefined structure.
TEAMGain insight into teamwork and task performance
Avoid inaccurate statements, rely on data and clear arguments.
SILVER
0123456789001234567890 €
- Save in the right place.
- The license is identical to GOLD in its range of functions, but SILVER is limited in access to the web portal (1/4 accounts can access the web portal at a time).
- It is designed for workers who primarily need the functionality of a mobile application or the desktop client.
GOLD
f r o m 0123456789001234567890 €
- Licence without compromise.
- User with this license has access across all platforms without any restrictions.
BRONZE
F r e e
- Offer free access to CDESK to your customers in unlimited numbers.
- All relevant data will be available to them.
- They can make requests, evaluate, approve (for a small additional fee).
- They cannot change the request status, however.
FOR A MORE DETAILED OVERVIEW, CHECK OUR PRICE LIST.
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NEWS
Completion of approval details, easily accessible information about leaves, and much more
Possible to request approval data directly in the approval process, information on leaves displayed in the calendar and on the main bar, convenient bulk sending of invoices and listing of jobs
We have a new design of the request list, we have added the number of records in the saved filters, as well as thumbnails in the database
Version 3.1.10 comes with an improved list of requests, all company information is on one tab, record counts are displayed in the saved filter, Czech companies can pay via QR code, items in the configuration database have thumbnails, etc.
Introduction to the new Projects module, approvals for requests in progress, further simplification in the catalogue of requests
Version 3.1.9 comes with a new module for economic project management, approvals can be requested while the request is in progress, more flexible assignment of companies to tiles in the catalogue of requests, etc.
New Balance of Requests widget, sensitive attachments in requests, supervisor approval and other new features
In version 3.1.8 we bring a graphical representation of the increase and decrease of open requests in assignees, increased protection of attachments, supervisor approval in multiple modules, additional features in the list of deals...
Prepared CDESK solutions for 2023
This year, we've prepared several solutions that will be friendly to you and your customers. Our "virtual corporate lab" operates around the clock.
Improvements in Invoicing, New Protocols Module, New Functions for Additional Properties
Version 3.1.6 brings many useful features to CDESK. Invoicing has been improved, a new Protocols module has been added, as well as new functions to additional properties...
Customer Support:
+421 907 259 706