One Solution for All Situations

CDESK is an excellent helpdesk tool for any company or institution. It is an important tool for digitizing processes thanks to its built-in modules and the possibility of interfacing with other software. CDESK meets the requirements of a demanding Service Desk (ITSM tool) for IT environment. It has integrated functions for service and maintenance – from receiving a request to issuing an invoice, with customized service reports that can be conveniently completed on mobile devices. Discover the comprehensiveness and ease of use of CDESK helpdesk software.
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CDESK IS FORCDESK is
customizable
to your
business
FOR IT COMPANIES
A balanced solution for both small and large IT companies. Service management according to ITIL recommendations.
FOR SERVICE AND MAINTENANCE
Processes exactly as needed. Service reports, revision reports, data exchange with third-party applications.
FOR DIGITIZATION OF PROCESSES
A universal tool for managing and digitizing business processes, without unnecessary paper records.
FOR ANY COMPANY
Excellent customer relationship software, powerful at home and in the company. Easy task assignment, completion check and communication in one place.

Why Choose CDESK?

Result of the Customer Survey Is Clear
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99% Satisfied Customers

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Addictive Software for Daily Use

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Support You Can Rely On

cdesk

Exceptional Software for IT Sector and Service, but Applicable to Everyone

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CDESK ADVANTAGESEfficiency
Make More Profit
Measure, Evaluate, Motivate, Manage. Identify and Eliminate Bottlenecks.
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COMMUNICATIONBring transparency to communication

Store information for staff and customers in a single, secure yet easily accessible location.

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PROCESSESStandardise internal processes

CDESK guides you easily through numerous operations to accomplish even challenging tasks, thanks to its predefined structure.

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TEAMGain insight into teamwork and task performance

Avoid inaccurate statements, rely on data and clear arguments.

CDESK in a nutshell

  • Learn about the CDESK system, its modules, features and benefits.

Try CDESK

  • Get 30 days trial access to all CDESK features.

Our modules

  • Find out what CDESK has to offer in a simple overview.
SILVER
0123456789001234567890                    
per license / month
  • Save in the right place.
  • The license is identical to GOLD in its range of functions, but SILVER is limited in access to the web portal (1/4 accounts can access the web portal at a time).
  • It is designed for workers who primarily need the functionality of a mobile application or the desktop client.
GOLD
                    f                     r                     o                     m                     0123456789001234567890                    
per license / month
  • Licence without compromise.
  • User with this license has access across all platforms without any restrictions.
BRONZE
                    F                     r                     e                     e
for your customers
  • Offer free access to CDESK to your customers in unlimited numbers.
  • All relevant data will be available to them.
  • They can make requests, evaluate, approve (for a small additional fee).
  • They cannot change the request status, however.

FOR A MORE DETAILED OVERVIEW, CHECK OUR PRICE LIST.

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NEWS

Infobox in record detail, adjustable column widths, XLSX exports in more modules
June5
Infobox in record detail, adjustable column widths, XLSX exports in more modules
Version 3.2.2 includes an infobox displaying the most important information from the open record, you can now set your own column widths, XLSX exports have been added to requests, fulfilments, configuration items, projects, project deals and subcontracts.
Automated sending of reports, deadline reminders on configuration items, simple filter in tasks
May5
Automated sending of reports, deadline reminders on configuration items, simple filter in tasks
In version 3.2.1 we added a new way to create reports for automatic emailing, important deadlines on configuration items will be reminded by a new reminder tool, work in the task list will be easier with a simple filter, etc.
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
March24
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
Since version 3.2.0, it is possible to receive and process calls in CDESK, create your own forms from requests and fulfillment...
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
January26
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
Device repair for one-off repairs, project progress in graphical Gantt charts, project documentation and project log to simplify project management...
Custom request statuses, new module for document registration, fulfilment approval and many other features
November10
Custom request statuses, new module for document registration, fulfilment approval and many other features
Since this version 3.1.12 you can define your own request status, approve fulfilments, invoice fulfilments according to approvals, enjoy a summary economic overview of all project deals, etc.
Completion of approval details, easily accessible information about leaves, and much more
September21
Completion of approval details, easily accessible information about leaves, and much more
Possible to request approval data directly in the approval process, information on leaves displayed in the calendar and on the main bar, convenient bulk sending of invoices and listing of jobs

Try CDESK
for 30 days free

Fill in the registration form and we will arrange a CDESK test account for you.
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TRY CDESK FOR FREE FOR 30 DAYS

Fill in the registration form and we will arrange a CDESK test account for you.

Customer Support:
+421 907 259 706