CDESK

Basic list of new features for version 3.2.12

Dávid Fekete — Wed, 15 Jul 2026 05:38:06 +0000

New Stopwatch module for efficient work recording, order catalog when creating requests, and more advanced AI audio transcriptions with summarization.

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Dotyk budúcnosti: cyber security in practice

Sebastian Karkus — Sun, 05 Jul 2026 06:52:19 +0000

Dotyk budúcnosti je odborné fórum, ktoré každoročne organizuje spoločnosť PcProfi v Prešove. Odborníci na IT sa tu stretávajú za účelom diskusie a prezentácie najnovších trendov v oblasti. Ďalej píše… Ivana Majorošová asistentka CEO, PcProfi 30. 6. 2026 Tohtoročné podujatie Dotyk budúcnosti sa nieslo v znamení témy, ktorá dnes rezonuje naprieč všetkými firmami – kybernetickej bezpečnosti....

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Miroslav Jombík: “I have been working in digitalisation and optimisation for more than 20 years”

Sebastian Karkus — Sun, 05 Jul 2026 06:29:24 +0000

„Firmy investujú do digitalizácie, ale výsledkom je často chaos rozdrobený medzi päť rôznych nástrojov. Ticketovanie v jednom, komunikácia v druhom, výkazy práce v treťom, evidencia majetku a aktív v štvrtom…” hovorí Miroslav Jombík, ktorý stojí za service deskovým riešením CDESK. V rozhovore pre ICT Network news sa dozviete čo CDESK rieši ktoré odvetvia ho využívajú...

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New VoIP integration, smart desktop app for Windows/Mac and improvements to Kanban and Calendar

Dávid Fekete — Thu, 07 May 2026 06:30:37 +0000

CDESK 3.2.11 brings significant enhancements to communication, request management and day-to-day operations. The biggest new feature is the new VoIP integration with Zadarma, which allows you to make calls directly from CDESK without external applications, including call recording, AI transcription and Supervisor mode for overseeing operators. The version also features a redesigned Kanban board with real-time updates, a new CDESK Pro desktop application for Windows and Mac, improvements to the Calendar, and a host of other practical features and enhancements.

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What will 2026 bring: VoIP calls in CDESK or Google Maps integration

Dávid Fekete — Mon, 02 Mar 2026 17:00:19 +0000

We are constantly moving forward to bring our clients new opportunities to improve the services we provide. This year, you can look forward to VoIP calls in CDESK and Google Maps integration.

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Are you still accepting requests via email? Use CDESK

Dávid Fekete — Mon, 02 Mar 2026 09:00:47 +0000

It is mainly small and medium-sized companies that repeatedly contact us with the same problem: “We receive requests by email and would like to automate this process. Manually sorting mail is time-consuming and some emails can get lost.” It is a known fact that CDESK helps with ticketing and digitization. Now let us introduce Message...

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New features and permissions in the area of change management, merging requirements into a primary requirement

Dávid Fekete — Mon, 16 Feb 2026 07:25:50 +0000

CDESK 3.2.10 brings a significant shift in requirements and process management. The key innovation is the transition to systematic change and incident management - new requirement statuses, designation of change managers and better control of the process flow.

The version also includes requirements merging including discussion, expanded project management options, modifications in CMDB and Asset Records, improved approvals, notifications and mobile interface optimizations.

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List of new features and fixes in CDESK Pro 3.0.164

Sebastian Karkus — Wed, 11 Feb 2026 11:47:23 +0000

Take a look at the overview of new and improved features in version 3.0.164 of the CDESK Pro mobile app.

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Basic list of new features for version 3.2.10

Dávid Fekete — Fri, 23 Jan 2026 09:29:50 +0000

Check out the overview of new and improved features in CDESK version 3.2.10. You will be able to read the full news article soon.

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Improved order management, new CMDB structure, visual reports and email approval via keywords

Dávid Fekete — Tue, 09 Dec 2025 08:58:52 +0000

CDESK 3.2.9 offers improvements to order records - from issuing to stocking. The package of new features includes cybersecurity management in asset management, a tree structure in the CMDB, preparation of custom graphic outputs, and much more.

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