Solving customer requests within set deadlines with notification of their status.
Simple recording of ongoing and completed work according to customers, with direct invoicing, cost and human resource planning.
Recording of work done.
All necessary data about companies and customers at one place.
Recording of all objects in userconfigurable database.
Set the deadlines that will prove the quality of your services.
E-mail communication routing via public addresses, storing and processing of all messages in CDESK.
In CDESK, everything is documented.
Fast and simple planning of work activities.
Managed execution of requests.
Customize the forms in CDESK according to your needs.
Register of offers with customer acceptance.
Approval processes for requests, offers and leaves.
All information designated for you employees clearly arranged at one place.
Noticeboard in your company
Pricing for provided services, supplied goods and accompanying charges.
Recording and sharing of know-how among designated persons. Register of knowledge and solutions
Leave management with substitution.
Don’t let your obligations lie dormant when you are not at work.
Quick access to CDESK data from mobile device also when at fieldwork.
Operative work on a large computer.
Customer service expanded by highly-developed IT management.
API interface for data exchange between CDESK and other systems in your environment.
Flexible and less formal management of purchases.
Simple management of attachments and documents.
Let everybody know about your reservation and avoid unnecessary misunderstanding.
Overview of dates in an interactive calendar.
Central register of customer contracts.
Organized database of customers with possible categorization.
Easy e-mail transfer to CDESK.