Organized database of customers with possible categorization.
Simple recording of ongoing and completed work according to customers, with direct invoicing, cost and human resource planning.
Solving customer requests within set deadlines with notification of their status.
Fast and simple planning of work activities.
Recording of work done.
Register of offers with customer acceptance.
Central register of customer contracts.
Let everybody know about your reservation and avoid unnecessary misunderstanding.
Overview of dates in an interactive calendar.
Don’t let your obligations lie dormant when you are not at work.
Leave management with substitution.
Recording of all objects in userconfigurable database.
Approval processes for requests, offers and leaves.
Simple management of attachments and documents.
Flexible and less formal management of purchases.
In CDESK, everything is documented.
Pricing for provided services, supplied goods and accompanying charges.
Managed execution of requests.
E-mail communication routing via public addresses, storing and processing of all messages in CDESK.
Customize the forms in CDESK according to your needs.
Customer service expanded by highly-developed IT management.
API interface for data exchange between CDESK and other systems in your environment.
Set the deadlines that will prove the quality of your services.
SLA
SLO
All information designated for you employees clearly arranged at one place.
Recording and sharing of know-how among designated persons. Register of knowledge and solutions
Quick access to CDESK data from mobile device also when at fieldwork.
Operative work on a large computer.
Easy e-mail transfer to CDESK.
All necessary data about companies and customers at one place.
Noticeboard in your company