News - CDESK
 

News

Your satisfaction is also ours, so CDESK is constantly
improved based on your requirements.
In the news you will find out what changes and improvements the new versions bring.
Extensions in additional features, pre-invoicing overview and user identity logging
December27
Extensions in additional features, pre-invoicing overview and user identity logging
Version 3.1.5 contains many improvements. The obligation to fill in additional properties can now be set only for specific request statuses. Custom selection lists allow additional sub-items to be defined for each item. These and other features are introduced in the following text.
Improvements in Invoicing, Added Request Categories, Organizational Structure and More
November18
Improvements in Invoicing, Added Request Categories, Organizational Structure and More
Version 3.1.4 brings new functionality for several modules. From now, it is possible to send issued invoices by email directly from CDESK, requests have categories and additional properties can be divided into separate tabs. Read about these and other new features in the following text.
Install Your CDESK Server Yourself
October4
Install Your CDESK Server Yourself
We have prepared an installation package that allows you to install CDESK on your own On-Premises server. You can find there also a manual and demo videos.
Workload Calendar, economic view in deals, archive of deleted requests and many other smart features.
September20
Workload Calendar, economic view in deals, archive of deleted requests and many other smart features.
The latest version 3.1.3 comes with a lot of new features. CDESK 3.1.3 can simplify the planning of your assignees, display an economic view containing billing items in the list of deals, restore deleted requests from the archive...
July28
Types of deals, templates for posts in requests, improved import in CMDB and other new features
Version 3.1.2 introduces a new feature of templates in request posts, includes improvements to importing items in the configuration database, introduces deal types, and many other useful features or enhancements.
June17
New type of communication on requests, status widget of requests, better interfacing with JIRA and other improvements
The version 3.1.1 comes with improvements for almost every module. A new tab was added in Requests to allow the same communication as in the mail client, invoicing was improved in Deals, Fulfillments can record membership validity.
February14
What’s new in CDESK 3.1.0
Version 3.1.0 comes with major changes for CDESK that make it an even more user-friendly and versatile tool with deployment possibilities in a wide range of scenarios.
December21
What’s new in CDESK 3.0.194
Version 3.0.194 comes with a new connector for determining GPS coordinates, improvements in advanced filter control, discussions on requests and many other useful features.
November4
What’s new in CDESK 3.0.193
Version 3.0.193 brings an improved dashboard, new options and features for working with requests, linking to Waze navigation, CDESK in Polish and much more.
November3
What’s new in CDESK 3.0.192
With the version 3.0.192, many useful features have been added that bring new possibilities for using CDESK, such as the report for capacity planning from open requests with offer, the option to print a CI object form, new notifications for the Paid Time Off Requests module, and many more.
November3
What’s new in CDESK 3.0.191
Update 3.0.191 includes more comprehensive functionality for Approval of Fulfillments. It also introduces internal attachments on requests and many other useful features.
November3
What’s new in CDESK 3.0.190
Version 3.0.190 brings a new form for offers, new roles for receiving notifications, drafts for fulfillments and many other features that simplify your work with CDESK.
Are you looking for a comprehensive Service Desk? CDESK is the solution!

As the company grows, the organization can become chaotic at some point. The company grows rapidly and people in the management can no longer keep everything in their heads, as new deals eclipse the importance of older promises and solutions. The effort to tackle this problem resulted in the programming of a prototype CDESK solution, which was designed to bring order to competencies and the work in progress.