New versions
Your satisfaction is also ours, so CDESK is constantly
improved based on your requirements.
Here you will find out what changes and improvements the new versions bring.
improved based on your requirements.
Here you will find out what changes and improvements the new versions bring.
Basic list of news for version 3.2.8
We bring you the basic list of news for version 3.2.8. The full text of the updates will be available in a few days.
New ways to use AI in Requests, WhatsApp integration to improve communication, significantly improved version of the Calendar module
Specialized reports created by artificial intelligence, quick creation of requests from a conversation with a customer using WhatsApp, a more flexible and practical Calendar.
Simplified access to CDESK, new role in approval, improved tag management for multiple modules, custom request number series
Easier access to CDESK via Microsoft Entra ID, new role “Requester Supervisor” in the approval process, ability to create separate number series with your own prefix, new tag management interface for Requests, Tasks, Orders and Projects.
New central search, first version of the Kanban tile module, borrowing records, process automation via scripts
Simplified CDESK search via top bar by keyword, first version of "Kanban" tile view, Borrowings to track borrowed corporate assets, new email setup via web, documentation to automate missing processes via scripts.
Handy Asset Management module, launch of the new generation CDESK mobile app, account creation via Google authentication
In version 3.2.4 we bring a completely new Asset Management with inventories via mobile phone. We also released the first version of the next generation CDESK Pro mobile app, brought self-service account creation for your customers and enabled Google account login.
Quickly view calls and requests already during VoIP call, one-click completion of work orders, improvements in calendar
Button for quick completion of work orders, in VoIP module a window displaying pending calls and caller requests, avatars and colour of type displayed for requests in the calendar, 1-week view by source added, etc.
Infobox in record detail, adjustable column widths, XLSX exports in more modules
Version 3.2.2 includes an infobox displaying the most important information from the open record, you can now set your own column widths, XLSX exports have been added to requests, fulfilments, configuration items, projects, project deals and subcontracts.
Automated sending of reports, deadline reminders on configuration items, simple filter in tasks
In version 3.2.1 we added a new way to create reports for automatic emailing, important deadlines on configuration items will be reminded by a new reminder tool, work in the task list will be easier with a simple filter, etc.
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
Since version 3.2.0, it is possible to receive and process calls in CDESK, create your own forms from requests and fulfillment...
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
Device repair for one-off repairs, project progress in graphical Gantt charts, project documentation and project log to simplify project management...
Custom request statuses, new module for document registration, fulfilment approval and many other features
Since this version 3.1.12 you can define your own request status, approve fulfilments, invoice fulfilments according to approvals, enjoy a summary economic overview of all project deals, etc.
Completion of approval details, easily accessible information about leaves, and much more
Possible to request approval data directly in the approval process, information on leaves displayed in the calendar and on the main bar, convenient bulk sending of invoices and listing of jobs
Basic list of news for version 3.2.8
27. June 2025
We bring you the basic list of news for version 3.2.8. The full text of the updates will be available in a few days.
Specialized reports created by artificial intelligence, quick creation of requests from a conversation with a customer using WhatsApp, a more flexible and practical Calendar.
Simplified access to CDESK, new role in approval, improved tag management for multiple modules, custom request number series
16. March 2025
Easier access to CDESK via Microsoft Entra ID, new role “Requester Supervisor” in the approval process, ability to create separate number series with your own prefix, new tag management interface for Requests, Tasks, Orders and Projects.
New central search, first version of the Kanban tile module, borrowing records, process automation via scripts
31. December 2024
Simplified CDESK search via top bar by keyword, first version of "Kanban" tile view, Borrowings to track borrowed corporate assets, new email setup via web, documentation to automate missing processes via scripts.
Handy Asset Management module, launch of the new generation CDESK mobile app, account creation via Google authentication
17. October 2024
In version 3.2.4 we bring a completely new Asset Management with inventories via mobile phone. We also released the first version of the next generation CDESK Pro mobile app, brought self-service account creation for your customers and enabled Google account login.
Button for quick completion of work orders, in VoIP module a window displaying pending calls and caller requests, avatars and colour of type displayed for requests in the calendar, 1-week view by source added, etc.