Dotyk budúcnosti: cyber security in practice
Dotyk budúcnosti is a professional forum organised annually by the company PcProfi in Prešov. IT experts meet here to discuss and present the latest trends in the field. She goes on to write… Ivana Majorošová CEO assistant, PcProfi 30. 6. 2026 This year’s Dotyk budúcnosti event was dominated by a topic that resonates across every...
Miroslav Jombík: “I have been working in digitalisation and optimisation for more than 20 years”
„Firmy investujú do digitalizácie, ale výsledkom je často chaos rozdrobený medzi päť rôznych nástrojov. Ticketovanie v jednom, komunikácia v druhom, výkazy práce v treťom, evidencia majetku a aktív v štvrtom…” hovorí Miroslav Jombík, ktorý stojí za service deskovým riešením CDESK.V rozhovore pre ICT Network news sa dozvietečo CDESK riešiktoré odvetvia ho využívajú najviacaký je príbeh...
What will 2026 bring: VoIP calls in CDESK or Google Maps integration
We are constantly moving forward to bring our clients new opportunities to improve the services we provide. This year, you can look forward to VoIP calls in CDESK and Google Maps integration.
Are you still accepting requests via email? Use CDESK
It is mainly small and medium-sized companies that repeatedly contact us with the same problem:“We receive requests by email and would like to automate this process. Manually sorting mail is time-consuming and some emails can get lost.”It is a known fact that CDESK helps with ticketing and digitization. Now let us introduce Message Processing: Automatic...
CDESK Pro: Application for service trips
Your technician arrives for a field trip – the internet is weak, the client is in a hurry. The technician needs to quickly resolve the problem, log the work, and generate a service report. Most applications become more of a hindrance at such a moment. CDESK Pro is designed for such cases. You get access to the application with every CDESK license.
CDESK webinar: Practical demonstrations of TOP innovations
Would you like to work more efficiently with data in your CDESK environment? Watch the recording of our August webinar, where we looked at the most significant modules in versions 3.2.7 and 3.2.8.