Do you know what a successful 21st-century company sounds like? Like a well-coordinated orchestra. Someone handles rhythmic tasks, another solves quick requests, and someone else keeps the tempo with IT tools… But it doesn’t work without a conductor.
The Slovak service desk CDESK is not just software. It’s a smart conductor that connects all aspects of modern business into a coherent whole. Organize work, solve tasks, comply with SLAs, automate processes, and increase overall work efficiency.
One software, dozens of possibilities
To achieve your goals, CDESK uses more than 30 modules and features developed based on years of experience. Find the modules that speak to you.
- Gain control with the Requests module and don’t get lost in a sea of tickets and submissions.
- Record your work diligently in the Fulfillments module.
- Manage your company’s infrastructure with a comprehensive Configuration Database.
- Plan smaller and larger projects in the Deals modules.
- Visualize your plans with the Gantt Chart or in the Kanban module and get ready for all challenges!
- Dramatically improve your customer support level with integrated WhatsApp and VoIP services.
- Track the status of company assets with the Asset Management module.
Security and quality assurance
We proudly and consistently adhere to quality, security and IT service standards (implementation of the ITIL framework and ISO 9001, ISO 27001, ISO 20000 certificates). We are also consistently working on the implementation of the European NIS2 directive to make working with us comfortable and risk-free.
No passwords? No problem!
Thanks to CDESK’s integration with Microsoft Entra ID and Google Accounts, you can log in quickly, conveniently, and without unnecessary passwords. No delays or memorizing.
A license tailored to your needs
Adapt CDESK to the needs of every employee. With the advantageous “pay as you go” model, you only pay for what is used and for a customized setup tailored to each user individually. Where transparency rules, there’s no room for tricks.
Proven in practice
Today, CDESK is used by companies in 6 EU countries – from small teams to large enterprises. Every client matters to us, so we constantly improve. So you can work even easier, faster, and without chaos.
Try CDESK and join those who know how to turn work into harmony.