New versions

Your satisfaction is also ours, so CDESK is constantly
improved based on your requirements.
Here you will find out what changes and improvements the new versions bring.
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
March24
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
Since version 3.2.0, it is possible to receive and process calls in CDESK, create your own forms from requests and fulfillment...
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
January26
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
Device repair for one-off repairs, project progress in graphical Gantt charts, project documentation and project log to simplify project management...
Custom request statuses, new module for document registration, fulfilment approval and many other features
November10
Custom request statuses, new module for document registration, fulfilment approval and many other features
Since this version 3.1.12 you can define your own request status, approve fulfilments, invoice fulfilments according to approvals, enjoy a summary economic overview of all project deals, etc.
Completion of approval details, easily accessible information about leaves, and much more
September21
Completion of approval details, easily accessible information about leaves, and much more
Possible to request approval data directly in the approval process, information on leaves displayed in the calendar and on the main bar, convenient bulk sending of invoices and listing of jobs
We have a new design of the request list, we have added the number of records in the saved filters, as well as thumbnails in the database
July10
We have a new design of the request list, we have added the number of records in the saved filters, as well as thumbnails in the database
Version 3.1.10 comes with an improved list of requests, all company information is on one tab, record counts are displayed in the saved filter, Czech companies can pay via QR code, items in the configuration database have thumbnails, etc.
Introduction to the new Projects module, approvals for requests in progress, further simplification in the catalogue of requests
June5
Introduction to the new Projects module, approvals for requests in progress, further simplification in the catalogue of requests
Version 3.1.9 comes with a new module for economic project management, approvals can be requested while the request is in progress, more flexible assignment of companies to tiles in the catalogue of requests, etc.
New Balance of Requests widget, sensitive attachments in requests, supervisor approval and other new features
April12
New Balance of Requests widget, sensitive attachments in requests, supervisor approval and other new features
In version 3.1.8 we bring a graphical representation of the increase and decrease of open requests in assignees, increased protection of attachments, supervisor approval in multiple modules, additional features in the list of deals...
Improvements in Invoicing, New Protocols Module, New Functions for Additional Properties
February17
Improvements in Invoicing, New Protocols Module, New Functions for Additional Properties
Version 3.1.6 brings many useful features to CDESK. Invoicing has been improved, a new Protocols module has been added, as well as new functions to additional properties...
Extensions in additional features, pre-invoicing overview and user identity logging
December27
Extensions in additional features, pre-invoicing overview and user identity logging
Version 3.1.5 contains many improvements. The obligation to fill in additional properties can now be set only for specific request statuses. Custom selection lists allow additional sub-items to be defined for each item. These and other features are introduced in the following text.
Improvements in Invoicing, Added Request Categories, Organizational Structure and More
November18
Improvements in Invoicing, Added Request Categories, Organizational Structure and More
Version 3.1.4 brings new functionality for several modules. From now, it is possible to send issued invoices by email directly from CDESK, requests have categories and additional properties can be divided into separate tabs. Read about these and other new features in the following text.
Install Your CDESK Server Yourself
October4
Install Your CDESK Server Yourself
We have prepared an installation package that allows you to install CDESK on your own On-Premises server. You can find there also a manual and demo videos.
Workload Calendar, economic view in deals, archive of deleted requests and many other smart features.
September20
Workload Calendar, economic view in deals, archive of deleted requests and many other smart features.
The latest version 3.1.3 comes with a lot of new features. CDESK 3.1.3 can simplify the planning of your assignees, display an economic view containing billing items in the list of deals, restore deleted requests from the archive...
Are you looking for a comprehensive Service Desk? CDESK is the solution!

As the company grows, the organization can become chaotic at some point. The company grows rapidly and people in the management can no longer keep everything in their heads, as new deals eclipse the importance of older promises and solutions. The effort to tackle this problem resulted in the programming of a prototype CDESK solution, which was designed to bring order to competencies and the work in progress.

CDESK Slovak Squash Championship 2019

Again, CDESK was the general partner of the Slovak Squash Championship. Great atmosphere, excellent sport performances and a rich accompanying program enjoyed the visitors of CDESK Squash Championship 2019, which took place on an attractive glass court in the Bory Mall Shopping Center, from 13th to 16th March 2019.    

CDESK is ready for GDPR

CDESK allows you to work with personal data in compliance with the EU regulation known as GDPR (General Data Protection Regulation), effective from May 25, 2018. The new generation CDESK 3.xx includes features that effectively help in solving GDPR issues CDESK features that help with GDPR   CDESK 3.0 – an overview of features related to GDPR:...