CDESK webinar: Practical demonstrations of TOP innovations

24. September 2025

Do you want to work more efficiently with data in your CDESK environment? Watch the recording of the August webinar, where we focused on the most prominent modules of versions 3.2.7 and 3.2.8.

What you will learn?

  • Why Kanban is the ideal tool for workflow management
  • Practical tips for capacity planning in the Calendar
  • Where to find the most recently opened objects in CDESK and how to search correctly
  • The benefits of using the CDESK Pro mobile app
  • A guide on how to customize the Offers module
  • Extensive uses of the AI Assistant – from creating objects and reports to task splitting and call transcripts
  • How CDESK improves customer service quality through WhatsApp Business integration
  • Login via Microsoft Entra ID
  • How to allow customers to create client accounts using Google or MS Entra ID services