New versions

Your satisfaction is also ours, so CDESK is constantly
improved based on your requirements.
Here you will find out what changes and improvements the new versions bring.
Universal automatic sending of reports, deadline reminders on configuration items, simple filter in tasks
May5
Universal automatic sending of reports, deadline reminders on configuration items, simple filter in tasks
In version 3.2.1 we added a new way to create reports for automatic emailing, important deadlines on configuration items will be reminded by a new reminder tool, work in the task list will be easier with a simple filter, etc.
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
March24
Receiving calls in CDESK, custom printing forms from requests/fulfilments and many other functions
Since version 3.2.0, it is possible to receive and process calls in CDESK, create your own forms from requests and fulfillment...
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
January26
New functionality Device Repair, Gantt charts for projects, automation of fulfilments in regular requests
Device repair for one-off repairs, project progress in graphical Gantt charts, project documentation and project log to simplify project management...
Custom request statuses, new module for document registration, fulfilment approval and many other features
November10
Custom request statuses, new module for document registration, fulfilment approval and many other features
Since this version 3.1.12 you can define your own request status, approve fulfilments, invoice fulfilments according to approvals, enjoy a summary economic overview of all project deals, etc.
Completion of approval details, easily accessible information about leaves, and much more
September21
Completion of approval details, easily accessible information about leaves, and much more
Possible to request approval data directly in the approval process, information on leaves displayed in the calendar and on the main bar, convenient bulk sending of invoices and listing of jobs
We have a new design of the request list, we have added the number of records in the saved filters, as well as thumbnails in the database
July10
We have a new design of the request list, we have added the number of records in the saved filters, as well as thumbnails in the database
Version 3.1.10 comes with an improved list of requests, all company information is on one tab, record counts are displayed in the saved filter, Czech companies can pay via QR code, items in the configuration database have thumbnails, etc.
Introduction to the new Projects module, approvals for requests in progress, further simplification in the catalogue of requests
June5
Introduction to the new Projects module, approvals for requests in progress, further simplification in the catalogue of requests
Version 3.1.9 comes with a new module for economic project management, approvals can be requested while the request is in progress, more flexible assignment of companies to tiles in the catalogue of requests, etc.
New Balance of Requests widget, sensitive attachments in requests, supervisor approval and other new features
April12
New Balance of Requests widget, sensitive attachments in requests, supervisor approval and other new features
In version 3.1.8 we bring a graphical representation of the increase and decrease of open requests in assignees, increased protection of attachments, supervisor approval in multiple modules, additional features in the list of deals...
Improvements in Invoicing, New Protocols Module, New Functions for Additional Properties
February17
Improvements in Invoicing, New Protocols Module, New Functions for Additional Properties
Version 3.1.6 brings many useful features to CDESK. Invoicing has been improved, a new Protocols module has been added, as well as new functions to additional properties...
Extensions in additional features, pre-invoicing overview and user identity logging
December27
Extensions in additional features, pre-invoicing overview and user identity logging
Version 3.1.5 contains many improvements. The obligation to fill in additional properties can now be set only for specific request statuses. Custom selection lists allow additional sub-items to be defined for each item. These and other features are introduced in the following text.
Improvements in Invoicing, Added Request Categories, Organizational Structure and More
November18
Improvements in Invoicing, Added Request Categories, Organizational Structure and More
Version 3.1.4 brings new functionality for several modules. From now, it is possible to send issued invoices by email directly from CDESK, requests have categories and additional properties can be divided into separate tabs. Read about these and other new features in the following text.
Install Your CDESK Server Yourself
October4
Install Your CDESK Server Yourself
We have prepared an installation package that allows you to install CDESK on your own On-Premises server. You can find there also a manual and demo videos.

Version 3.0.181 improves working with invoices, brings history of changes to offers and more. TOP new features – June 22, 2020 Report of the invoice attachment When issuing an invoice, it is now possible to generate an XLS report of the invoice attachment. Editing an issued invoice The new version of CDESK also brought other possibilities of...

Verzia 3.0.179 introduces fast completion of requests. TOP novinky – 11. máj 2020 Fast completion of requests The version 3.0.179 introduces a feature of fast completion that simplifies handling requests. When it is turned on in the Global Settings, a button to complete the request will appear in the request.   The quick completion allows for...

Version 3.0.177 introduces new interactive service forms, better invoicing, testing of requests by customers and much more. TOP updates – March 31, 2020 Interactive forms – service protocols With this version, CDESK obtains interactive forms according to your requirements and habits from service interventions. Interactive forms replace the paper form of records from services where the...

Version 3.0.175 introduces a new generation of Offers module and useful updates in Requests and Fulfillments. TOP Updates Request Weight The Version 3.0.175 introduces a new function for requests – Request Weight. It is a numeric value that you enter when creating a request. Subsequently, requests in the list are ranked from highest to lowest weight....

Version 3.0.172 improves Address Book, Requests, Work Orders, CMDB, Reports and more. TOP Updates Request interconnecting The Requests module is updated on numerous places in the 3.0.172 Version. One of them is interconnecting of requests. A new bookmark Related Requests was added into the request form. You can attach an already existing request to a request...

CDESK Slovak Squash Championship 2019

Again, CDESK was the general partner of the Slovak Squash Championship. Great atmosphere, excellent sport performances and a rich accompanying program enjoyed the visitors of CDESK Squash Championship 2019, which took place on an attractive glass court in the Bory Mall Shopping Center, from 13th to 16th March 2019.    

CDESK is ready for GDPR

CDESK allows you to work with personal data in compliance with the EU regulation known as GDPR (General Data Protection Regulation), effective from May 25, 2018. The new generation CDESK 3.xx includes features that effectively help in solving GDPR issues CDESK features that help with GDPR   CDESK 3.0 – an overview of features related to GDPR:...

In the development of CDESK, we got to the next level and thus draw attention to new possibilities how to use CDESK Download our mobile app on Google Play for free and you can start using CDESK Servicedesk wherever you are, even when you are offline.   We bring you as well CDESK CRM, which...