The customer is satisfied if his REQUESTS are fulfilled well and on time. Do it effectively and benefit from it.
Clear list of requests with advanced search and filtering option. Quick access to the request editing. Export to XLS function.
Activate Priority View to see which requests are pending and which are due. Advanced search and filtering of requests is a matter of course.
Working with a request is tuned up according to the best criteria – based on the requests of the CDESK users. The system is set up for efficiency. Moreover, it provides space for modifications.
If CDESK does not contain the item you need for the management of requests, you can add it via Custom Properties.
In addition, you can define your own rules for generating requests (the Regular Requests feature) and custom templates (the Request Templates feature).
In other words, comprehensiveness and flexibility.